QA:为什么我们印度没有强烈的职业道德文化?
2022-06-21 阿煌看什么 15909
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原创翻译:龙腾网 https://www.ltaaa.cn 转载请注明出处


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Shivam Chauhan , lived in New Delhi
Work ethic in India is abysmall and many Indians who believe that our nation is super hard working should spend some time working abroad. I don’t know about the US or Japan but in the UK, working hours are usually 830 am – 5 pm. When you come to office at 830am, you are expected to leave all your emotional baggage at home and work for your yourself and your organisation to deliver better outcomes for both of you. When you leave at 5 pm, you are respected enough as an individual that even your boss’s boss will think three times before ringing you as they don’t want to disturb you in your private time.
I’ll give an example, I used to work at an engine overhauling facility and an Aerospace research company in India. My experience of the staff was that they were more interested in their collegue’s new phone or discussing their drunk weekend than actually doing work on a Monday morning.For the smokers, it was actually habitual to be out for a smoke break every half hour. Worst of all, not only was this accepted but you were supposed to learn and pick these habbits if you wanted a chance of success in the organisation. The issue I see is of struggling to have role models and constant need to please everyone which I shall expand upon in the next paragraph. Sure, there were many good people in the organisation and their work would be better than the rest but the benchmark was so low in terms of work ethic that it was not a challenging work environment for people seeking growth.

【回答】住在新德里
印度的职业道德极其低下,许多认为我们国家“超级勤奋”的印度人应该在国外工作一段时间。我不了解美国或日本,但在英国,工作时间通常是上午8点半到下午5点。当你早上8点半上班的时候,你应该把所有的感情包袱都留在家里,为你自己和你的公司工作,为双方带来更好的结果。当你下午5点下班时,你受到了足够的尊重,甚至你老板在给你打电话之前,都会三思而后行,因为他们不想打扰你的私人时间。
举个例子,我曾经在印度的一家发动机检修公司和一家航空航天研究公司工作。我对员工的经验是,他们更感兴趣的是同事的新手机或讨论他们喝醉的周末,而不是在周一早上开始工作。 对吸烟者来说,每半个小时抽一次烟其实是一种习惯。最糟糕的是,如果你想在公司中获得成功的机会,你不仅应该接受这一点,还应该学习并选择这些不良习惯。我看到的问题是挣扎着树立榜样,不断地需要取悦每一个人。当然,公司中有许多优秀的人才,他们的工作会比其他人做得更好,但基准在职业道德方面还是非常低,以至于对于追求成长的人来说,这不是一个具有挑战性的工作环境。

Can you imagine leaving office promptly at 5 pm in India? Never being disturbed in the evening and over the weekends? For some reason, I have observed that work to Indians seems to be a headache with everyone focussing on the salary day rather than the journey of producing something valuable from their precious invested time. As your boss disturbs you in the evenings and on the weekends, not only they have no respect for your personal life but slowly and steadily even you stop caring about everything that you loved doing. You forget that you are an individual before an employee. I see this culture of expectations, agreeableness (behaviour of trying to please people) and poor role models being the root cause for the poor work ethic in India or the poor productivity in general.

你能想象在印度,下午5点准时离开办公室吗?从不在晚上和周末被打扰?出于某种原因,我注意到,对印度人来说,工作似乎是一件令人头疼的事情,因为每个人都把注意力集中在发薪日上,而不是从他们宝贵的投入时间中产生有价值的东西。
当你的老板在晚上和周末打扰你时,他们不仅不尊重你的个人生活,而且慢慢地、稳步地,甚至你也不再关心你喜欢做的每一件事。你忘了在作为公司员工之前,首先你是一个独立的个体。我认为,这种期望、随和(试图取悦他人的行为)和不良榜样的文化,是印度职业道德低下或整体生产力低下的根本原因。

Anonymous
In India, work culture and attitudes towards roles and expected behaviours vary wildly in organizations. Quality of work culture is variable amongst smaller and larger firms, private and public firms and across other such boundaries. Publicly held company offices are infamous for lackadaisical staff, low empathy for customers or visitors, a lack of time consciousness, and so on. However, it seems that even employees in many well-known, privately held firms have terrible work ethics. Some examples are below:
* Broker for rental real estate doubles as “problem solver” for lazy landlords. Collect money from unsuspecting future tenants on the pretext of fixing a few things (civil/sanitation/electrical works) and pockets all the money, and takes a commission for helping the house hunting process. Lazy landlord doesn’t care whether tenant is happy but expects rent on time.

【回答】
在印度,企业的工作文化、对待角色的态度和期望的行为千差万别。工作文化的质量在小公司和大公司、私营公司和国有公司之间以及在其他类似的公司之间是不一样的。上市公司的办公室因员工懒散、对顾客或来访者缺乏同理心、缺乏时间意识等而臭名昭著。然而,似乎许多知名的私人公司的员工也有糟糕的职业道德。以下是一些例子:
* 房地产租赁经纪人兼职为懒惰的房东解决问题。以修理一些东西(民用 / 卫生 / 电力)为借口,从毫无戒心的未来租户那里收钱,把所有的钱装进口袋,并收取帮助寻找房子的佣金。懒惰的房东不在乎房客是否满意,但要求房客按时交租。

* Technology professional/engineer in a company is asked to build a small software application which might take less than a few hours for a simple prototype. When assigned the task, messages his manager in a few minutes, with something like, “I tried it and it is not working”, and doesn’t respond to requests for more information on what exactly isn’t working. Within 15 minutes, gives up on the task. Marks 1 full day on his “time sheet” for this task that he gave up on in 15 minutes.

* 要求公司的技术人员 / 工程师开发一个小型的软件应用程序,而一个简单的原型可能需要不到几个小时的时间就可以完成。当分配任务时,他会在几分钟内给他的经理发信息,类似“我试过了,但是运行不了”之类的话,而且也不会对经理要求提供更多信息的请求做出回应,具体是什么运行不了。在15分钟内,就放弃了任务。然而在他的“时间表”上为这项他在15分钟内放弃的任务,做了整整一天的标记。

* Poor communication skills are among the other problems with numerous Indian engineers - especially those from smaller towns and rural settings. While this is understandable in case of engineers who come from non-English-speaking backgrounds, the problem is wider. Surprisingly, even many engineers from supposedly good colleges and well-to-do backgrounds are terrible at concise communication (both verbal and written). It is a sad thing that in this country of such potential, the vast majority of engineers cannot truly express themselves in a business-ready way.
* Entitlement - one of the biggest problems with Indian professionals, especially mid-level and senior levels. This is also a problems with professionals at the entry level, increasingly. Most of them are not motivated by the opportunity to solve interesting problems, nor are they enthused by the ability to get things done and best challenges. They’re mostly motivated by money. Even if the money is enough to take the discussion on money off the table, there is no end to the greed and entitlement, regardless of their mediocrity or their lack of success in endeavours.

* 许多印度工程师,尤其是来自小城镇和农村地区的工程师,面临的其他问题包括沟通能力差。虽然对于来自非英语背景的工程师来说,这是可以理解的,但问题更为广泛。令人惊讶的是,甚至许多来自名牌大学和富裕家庭背景的工程师,在简单沟通(包括口头和书面)方面上都很糟糕。在这个有着如此巨大潜力的国家,绝大多数工程师都不能真正地以一种商业化的方式表达自己,这是一件令人悲哀的事情。
* 权利——这是印度专业人员,尤其是中高级专业人员面临的最大问题之一。这也是入门级专业人士面临的问题,而且越来越多。他们中的大多数人并不是因为有机会去解决有趣的问题,也不会因为有能力去完成事情和面对挑战而充满热情。他们主要是为了钱。即使给的钱足够让他们不再讨论钱问题,但是贪婪和获取权利永无止境,无论他们是平庸还是缺乏努力。

Madhav Mall
Yes, these claims are accurate. Others have already given a very good answer to this question and pardon me if you feel I'm deviating from the issue, but I'd like to approach this question a little differently, trying to figure out the underlying reasons.
Yes, India doesn't meet the ethical standards of work set by the best, but why?
In my view, the comparison is a little unfair on Indians. Indians are asked to meet world-class standards across various Parameters, but are they given the same luxuries bestowed upon the people they are being compared to, they won't even accept these are luxuries.
Let me list out a few of these:
1 Paycheck- Indians are expected to do the same job, as a professional would do in the above mentioned countries who are paid tens of times more than what an Indian gets. Minimum wage in India, approximately $3 for women and $5.50 for men, Per Day. They are asking for $20 an hour these days in America the last time I heard.

【回答】
是的,这些说法是准确的。其他人已经对这个问题给出了很好的回答,如果你觉得我离题了,请见谅,但是我想用稍微不同的方式来回答这个问题,试图找出潜在的原因。
是的,印度没有最好的工作道德标准,但是为什么呢?
在我看来,这种比较对印度人有点不公平。印度人被要求在各种指标上达到世界一流水平,但他们是否也享有与被比较的人同样的奢侈生活呢?他们甚至不承认这些是奢侈的。
让我列出其中的一些:
1、薪水。希望印度人做同样的工作,就像在上述国家的专家所做的那样,但他们的薪水比印度人高出数十倍。印度的最低工资,女性每天大约3美元,男性每天5.5美元。我上次听说美国现在的工资是每小时20美元。

Most white-collar workers with undergraduate degrees are offered $2,500 per annum to start with. This keeps a lot of people in the bounds of the vicious cycle of poverty.
A phrase Indians must have heard several times in a recent ad comes to my mind, Zada diya hai to kuch to zada milega na, Nai? (When you pay more, won't you want something extra?)
2 Workhours- A blue-collar job could include an 8–16 hours workdays, depending on various factors, and a 6 day workweek. Most White collar jobs have 48–60 hours workweek on the other hand. Overtimes could make it much worse and they do in most cases. That's just inhumane by some of European standards.
3 Education- The quality of education offered to people Ben mentions in his answer, is worse than what is offered in African countries, and that is by no means and exaggeration. In fact, most Indians are barely given literacy masquerading as Education. Almost all Higher Education institutes with the exception of IITs and IIMs are at the same standards honestly, leaving most Unskilled and Unemployable.
You ripe what you sow.

大多数拥有本科学位的白领工人一开始的年薪是2500美元。这就让许多人陷入贫穷的恶性循环之中。印度人一定在最近的一则广告中听到过好几次这样的话:当你多付钱的时候,难道你不想要点额外的东西吗?
2、工作时间。根据不同的因素,蓝领工作可能包括每天8-16小时的工作时间和每周6天的工作时间。另一方面,大多数白领每周工作48-60小时。超时工作那就更糟了,而且在大多数情况下确实这样。以欧洲的一些标准来看,这是不人道的。
3、教育。Ben在他的回答中提到的,提供给印度人们的教育质量比非洲国家提供的教育质量还要差,这一点也不夸张。事实上,大多数印度人几乎没有读写能力。除了印度理工学院和印度管理学院以外,几乎所有的高等教育机构老实说都遵循同样的标准,这留下了大多数没有技能和就业机会的人。
种瓜的瓜,种豆得豆。

Nikhil Parikh , lives in Columbia, SC
There is utter disregard of people working with you. It is in terms of not honoring your commitments, not arriving for meetings on time , taking unscheduled leaves and not communicating when others are waiting on you.
There is also not respecting other persons private space and constantly invading it by means of useless calls, emails and chats.
I have a person in my team to whom I have mentioned to be on schedule as the other members of the team are so as to not keep others waiting while he finishes his work. He constantly fails to be on time for office meetings. Some days he is nowhere to be seen and you are not able to contact him he comes up with a gem……..I had a fever last night and I overslept and my phone battery also died at the same time. How on earth all things happen at same time and multiple occasions?
There may be a small fraction of people doing it but it impacts the perception of the entire workforce.

【回答】住在南卡罗来纳州哥伦比亚市
完全无视与你一起工作的人。比如不履行承诺,不按时参加会议,不按计划休假,以及当别人在等你的时候,却没有沟通。
也不尊重他人的私人空间,不断地通过无用的电话、电子邮件和聊天侵犯私人空间。
在我的团队中有一个人,我已经向他提到过,要他和团队中的其他成员一样按时完成工作,这样就不会让其他人在他完成工作前等待了。他经常不准时参加办公室会议。有些日子他会突然不见,你也无法联系到他,然后他想到了一个点子... “我昨晚发烧了,睡过头了,手机电池也刚好没电了。”究竟所有的事情是如何在同一时间和不同场合发生的?
也许只有一小部分人是这样做,但是这影响了对大部分人的看法。

Pd Nb
Dealing with indian staff was living in hell! Systematic work was impossible because all activity was disrupted by pointless reviews and commentary that involved pointing with a pen as if going on a checklist. lazy managers who literally did nothing except watch from a short distance, yet order everyone to work 6 hours straight without break to cut down on time. Highly argumentative nobodies who would say “how do I know you are telling me the truth?” on an endless loop and never give up. Supervisors who were supposed to train new staff, but only gave tiny irrelevant jobs such as writing out notes about what was happening instead of engaging the workers in the task that needs to be done. Heavily inclined to lie and take lazy approaches, even when we were being screamed at by angry clients threatening to sue, they indians just said ‘we will look at it next time’. Unable to use my own personal initiative to get things done because it looked like i was skipping bureaucracy and breaking rules. Told me to do pointless tasks such as read emails for them, find phone numbers for them, and even wanted rehearsal of phonecalls.
If they dont like our attitude to them, screw them! I cant stand them anymore

【回答】
和印度员工打交道简直是活在地狱里!系统化的工作是不可能的,因为所有的活动都被无意义的评论打断了,用笔指着,就像在检查清单一样。懒惰的经理们,他们除了在很近的距离观察以外,什么也不做,却命令每个人连续工作6个小时不休息,以缩短工作时间。爱争论的小人物会说:“我怎么知道你说的是实话?”不断循环,永不放弃。经理本应该培训新员工,但他们只给员工一些微不足道的无关紧要的工作,比如写下正在发生的事情,而不是让员工参与到需要完成的任务中。即使当我们被愤怒的客户威胁要起诉的时候,他们仍然倾向于撒谎并采取消极的方式,他们只是说“我们等下会看看”。我无法靠自己的主动性来完成工作,因为这样我看起来就像是在逃避官僚主义和违反规则。他们告诉我去做一些毫无意义的事情,比如帮他们看邮件,帮他们找电话号码,甚至帮他们做电话排练。
如果他们不喜欢我们对他们的态度,去他们的!我再也受不了他们了。

Venkata Ramakrishna Duvvuri , former Consultant Engineer and Valuer
Yes very much so. Only about 10% could be utterly honest and hard working in government departments and PSUs. Those in private organisations work very hard. it may be worth quoting a small anecdote .
two tigers escaped from a thick forest only to return after six months. One was almost in skin and bone just like a skeleton and the other was very fat , strong and well built, but badly bruised, with blood bleeding from face and all over. The first one explained that after escaping from the forest it ran to village after village and everywhere it was being driven away. With nothing to eat it made rounds and rounds and finally returned to the forest. The other one she initially escaped into a government office. At the end of office in the evening when everybody was going home she picked up the last man , dragged him into a corner and used to eat him. Nothing serious happened and nobody noticed.It went on and in from office to office but one she committed a blunder. the last man she picked up happened to be a ‘Chaiwala’ ,a tea-boy who supplies tea to all the employees at their desks. Suddenly it caught the attention of every one and they started searching for the killer. In the process she was caught almost killed, but luckily it escaped and entered into the forest once again.
when the officials were dying nobody cared. but when the ‘ Chaiwala’ died it came to everyone’s notice in the office, such is the importance of Chaiwala, tea, and tete-a- tete during tea time. Lunch break is officially for 30 minutes but actually about one hour and a half. Office timings are from 10 to 5 PM with half an hour lunch break but actually 11 to 4–00 Pm with more than one hour lunch break. every employee gets a bout 45 days leave officially per year but in reality with un official breaks they make it not less than 2 months per year. all this with regular holidays , along with Saturdays and Sundays. frequently agitations as a matter of right are made for’Less work, more pay, and immediate promotions’.

【回答】前顾问工程师及估价师
是的,很糟糕。只有大约10%的人能够在政府部门和公共服务部门完全诚实和努力地工作。那些在私人机构工作的人工作非常努力。也许可以引用一个小故事。
两只老虎跑出了茂密的森林,六个月后又回来了。一只几乎只剩皮肤和骨头,另一只非常胖、强壮和结实,但严重瘀伤,脸上和所有的地方都是血。第一只解释说,逃出森林后,它跑到一个又一个村庄,但都被赶走了。没有东西吃,它绕了一圈又一圈,最后回到了森林里。另一只它最初逃进了印度政府办公室。晚上下班的时候,大家都回家了,它把最后一个人抓起来,拖到一个角落里,然后把他吃了。没有引起严重的后果,也没有人注意到。它就经常在这办公室进进出出,但她犯了一个大错。她吃掉的最后一个人叫“茶瓦拉”,一个给办公桌上所有员工提供茶水的茶童。突然,这件事就引起了所有人的注意,他们开始寻找凶手。在这个过程中,它几乎差点被抓住杀死,但幸运的是,它逃跑了再次进入森林。
当政府官员们被吃掉的时候,没有人关心。但是当“茶瓦拉”死的时候,办公室里的每个人都注意到了,这就是在茶点时间里,“茶瓦拉”和茶叶的重要性。正式的午休时间是三十分钟,但实际上超过一个半小时。办公时间是从10点到下午5点,午休时间是半小时,但实际上是11点到下午4点,午休时间超过了一小时。每个员工每年有大约45天的正式假期,但实际上他们的休假不少于2个月每年。所有的一切都有固定的节假日,还有星期六和星期日。
频繁的抗议是一项权利,为了“减少工作量,增加工资,以及立即晋升”。

S R Bhaskar
I do think that the Indian government and semi-government sector has serious and severe work ethic issues.. and in fact serious corruption issues as well.. people who are so secure in their jobs and positions that they work at a glacial pace and are in many cases very corrupt too, forms and procedures that are needlessly complicated and confusing, inflexible and sullen officers and so on. This includes the politicians, bureaucrats, state and central government employees, etc.
I have however had some very good experiences in the Indian private sector.. from getting work done by plumbers, carpenters, electricians in the unorganized sector, to interacting with and transacting with private banks, medical facilities, schools and so on. I have had companies that refunded all of my money when a task they contracted for did not go through, plumber and electricians who showed supreme passion for their work, doctors who took great care of my family members and charged a fraction of what an American hospital would charge, food delivery apps that deliver on time every time and so on.
Of course, enforcement of contracts and a speedy justice system would make things work even better in the private sector , and there are still many scams and instances of cheating and so on, still, the private organized and unorganized sectors do pretty good work in spite of the super slow legal system that is really ineffective in settling disputes.

【回答】
我确实认为印度政府和半政府部门存在严重的职业道德问题...事实上还有严重的腐败问题。这些人自己的工作和职位非常稳定,工作节奏缓慢,在许多情况下还非常腐败,不必要的复杂和混乱的形式和程序,不灵活和沉闷的官员等等。这包括政客,官僚,国家和政府员工等。
然而,我在印度的私营部门有一些非常好的感受...从水管工、木匠和电工的工作,到与私人银行、医疗设施、学校等的互动和交易。我还遇到过一些公司,当他们承包的任务没有完成时,就会退还给我所有的钱;水管工和电工对他们的工作表现出极大的热情;医生很照顾我的家人们,收费只是美国医院收费的一小部分;外卖APP每次都能按时送达等等。
当然,合同的执行和快速的司法系统会使私营部门的工作更好,虽然仍有许多欺诈和欺骗事件等等,印度的法律系统极其缓慢,在解决争端方面确实无效,但私营部门的工作做得相当不错。

原创翻译:龙腾网 https://www.ltaaa.cn 转载请注明出处


Hemant Kumar , lives in Rio de Janeiro
In USA there is no strict heirarchy, you can argue freely with your boss, he will not hold it against you.
The USA bosses do not like yes men, they want results.
In India, I am sorry to say most of the people survive by sucking up to their bosses with no work or responsibility. Look at the IAS/IPS officers, after passing such tough exams they mix khaini (tobacco) and hold spitoons for their bosses. eg Lallu prasad. etc. and not to forget corruption!!!

【回答】住在里约热内卢
在美国没有严格的等级制度,你可以自由地和你的老板争论,他不会因此反对你。美国老板不喜欢唯唯诺诺的人,他们想要的是结果。
在印度,我很遗憾地说,大多数人靠拍老板马屁而生存,没有任何工作或责任。看看印度行政服务部 / 印度警察局的官员,在通过很艰难的考试后,他们递给老板香烟,为老板拿着痰盂等等,还有不要忘记印度的腐败问题!!!

Ashish Monga , Hardware Development Engineer at Western Digital
No, I don’t completely agree to the claim. Following are a few points that drive work ethics in people in India as well around the world.
Money: Money has been a greatest motivating factor for many people around the world. Money is needed for everything. Unfortunately, employees in India are paid much less compared to those in US or Japan or China at least.
Love for work: Yes, Some people work for their love of work, other work for personal and professional fulfillment. Work is what adds meaning to their life. It is what excites them. Some people just like to fill their time with some activity.
Moral Values: A few people in India have been filled with moral values as to work honestly and effectively. They just tend to prove their worth and build an image about them.

【回答】西部数码硬件开发工程师
不,我不完全同意这种说法。 以下是推动印度人和世界各地人们职业道德的几点要点:
金钱:对世界各地的许多人来说,金钱一直是最大的激励因素。任何事情都需要钱。不幸的是,至少与美国、日本和中国相比,印度员工的工资要低得多。
对工作的热爱:是的,有些人工作是因为他们对工作的热爱,其他人工作是为了个人和职业的满足。工作给他们的生活增添了意义。这正是他们感到兴奋的原因。有些人只是喜欢用一些业余活动来打发时间。
道德价值观:在印度,一些人已经充满了诚实和有效工作的道德价值观。他们只是想证明自己的价值,为自己树立一个形象。

Appreciation: People work to the best of their abilities and even more if they feel appreciated at the work.
Care: If u worry about your employee, support them, give them a medical insurance, bonuses etc they tend to care about the employer as well and work more efficiently. Ask them about their personal stuff, and they will never leave you.

赞赏:人们尽自己最大的能力来工作,如果他们在工作中能被赞赏,他们甚至会做得更好。
关心:如果你关心你的员工,支持他们,给他们医疗保险,奖金等,他们往往也会关心老板,让工作更有效率。询问他们的私事,他们会永远和你在一起。

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Santosh Kumar , studied at Birla Institute of Technology, Mesra
You are comparing apples to oranges. US and Japan are mature economies. I have no direct experience with Chinese, but having seen them achieve, what they yave, I would say they are probably way ahead.
What are the factors underpinning low standards of work ethic?
Unorganised labour: most labour is unorganised-- not affiliated to a large corporation or organisation. When you hire from a reputed organisation, typically you can expect better work ethic.
Informal contracts: when you enter into an informal contract, you can expect the unexpected. Even formal contracts are difficult to enforce.
Vast variety and numbers: India is huge. Difficult to generalize. I have seen dedicated people among the most poor and underprivileged.
So think it over before you hire. Consult people. Have tight monitoring and oversight. I guarantee it will work.

【回答】毕业于梅斯拉理工学院
你在拿苹果和桔子作比较。美国和日本是成熟的经济体。虽然我对中国没有直接的经验,但看到他们所取得的成就,我想说他们可能遥遥领先于印度。
导致职业道德标准低下的因素是什么?
无组织的劳动力:大多数劳动力是无组织的,不隶属于大型企业或组织。当你从一个有声望的组织招人时,通常你聘用的人会有更好的职业道德。
非正式合同:当你签订非正式合同时,你就应该明白会有很多意料之外的事情。即使是正式的合同也很难执行。
种群数量繁多:印度是一个巨大的国家。很难一概而论。我在最贫穷和最弱势的群体中看到过有献身精神的人。
所以,在你雇佣员工之前仔细考虑一下,咨询他人。有严格的监控和监督。我保证会管用的。

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